Help with a Federal Agency

How Can Joe Help You?

I am honored to represent you in the United States Senate and am here to help in any way possible. My staff and I can assist you when you are having problems with a federal agency, such as obtaining your Social Security, Medicare, or veterans' benefits, requesting passports or visas, or need information on Small Business Administration loans, for example.

While I will make my best efforts to assist you, please remember that federal agencies have discretion concerning decisions on individual cases and have the final say on the outcome. Thank you for visiting my website, and please do not hesitate to contact my office if you have questions.


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Helping You with Federal Agencies

Senator Donnelly can help you if you need assistance dealing with a federal agency. A federal agency is an organization that reports to the Executive Branch of the United States Government such as the Social Security Administration (SSA), the Internal Revenue Service (IRS), the Postal Service (USPS), and the Department of Homeland Security (DHS), to name a few. If your concern is with a federal agency, his casework staff is authorized to investigate on your behalf.

Note: you must have already filed an application, petition, formal complaint or otherwise contacted the federal agency in writing before Senator Donnelly’s office can intervene on your behalf.

Unfortunately, Senator Donnelly’s office cannot help you if your problem is with a state or local agency, or if it is a judicial or civil matter before the courts. Learn about local & state issues here and judicial issues here to determine if you should contact another elected official or legal representation.

Federal Issues

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Social Security

If you have applied for benefits from the Social Security Administration and have been denied or your Social Security benefits have not arrived on time, Joe’s staff can help get you an answer.

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Veterans & Military

We owe our active duty servicemen and women and veterans a debt of gratitude for their service and sacrifice.  If you are currently serving our nation, are a veteran, or are a family member of a servicemember or veteran and are experiencing difficulty with the Department of Defense or Department of Veterans Affairs, Joe’s office may be able to help you.

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Small Business

As a former small business owner, Joe understands the hard work associated with owning and operating a company. His staff is ready to help small business owners with information on federal resources such as Small Business Administration loans.



Joe’s office may be able to help you with your Medicare issues, including making inquiries to Center for Medicaid & Medicare Services (CMS) regarding final coverage decisions.

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Tax Issues

If you are experiencing economic harm or seeking help in resolving tax problems with the Internal Revenue Service that have not been resolved through normal channels, Joe’s staff may be able to help.


Immigration, Passports, & Visas

If you are experiencing difficulty obtaining a passport or visa, or if you have questions regarding U.S. immigration laws, Joe’s office may be able to help you.


International Adoption

If you are experiencing challenges working with the State Department on an international adoption, Joe’s office may be able to help by inquiring on your behalf.